Why do competitors appear in AI answers while you do not?
Seenvero asks the questions your buyers ask, keeps every answer with its sources, and shows you the evidence: who was named, who was cited, and which pages the answer cited. It names the likeliest gap as a hypothesis, turns it into one piece of work, and measures the same way again.
The free check finds the technical obstacles on one page — no account, no card. The sample report shows what the evidence looks like. The trial asks your own questions and monitors the answers: 7-day trial on Starter. Card required; cancel before renewal.
You appear in 46% of 889 successful answers
Changes are versus the previous 14 days. Sampled API and provider answers.
- Visibility
- 46% 5.1
- Share of voice
- 24% 1.6
- Cited in
- 56% 5.3
- Sentiment
- 76 1
- Position
- #1.6 0.2
Example figures, shown in the real layout of the product.
Collected every day
ChatGPT
ChatGPT (API)
Microsoft Copilot
Google AI Mode
Claude
Gemini
Perplexity
Grok
Meta Muse
DeepSeek
Your buyers are asking. You cannot see the answers.
The answer is the result page now
When an assistant answers in a paragraph, there is no list of ten links to rank in. Either the answer names you or it does not, and you cannot see which from your own analytics.
One screenshot is not a measurement
Ask the same question twice and the answer moves. A single lucky reply tells you nothing about what a hundred buyers are being told this week.
Being named and being cited are different
An engine can recommend you without linking you, or cite your page while recommending somebody else. Those two gaps need different fixes.
Evidence, then a hypothesis, then one thing to do, then measure again
No tool can tell you why an engine chose somebody else; the engines do not publish that and anybody claiming otherwise is guessing at your expense. What can be done is shown below on a fictional brand, end to end.
Invented example. Silverline Freight and every brand, domain, answer and figure below are fictional, shown in the product’s real layout.
Start from an answer, not a score
One stored answer to a question you chose, with the sentence an engine wrote, the sources behind it and the date it was collected. This is the evidence; everything after it is inference.
“Who can handle ocean import customs clearance from India into Ireland?”
Model API · claude-haiku-4-5-20251001 · country IE requested through the provider’s approximate-location setting
For imports arriving by sea from India, the practical requirement is pre-arrival filing before the vessel berths. Northwind Logistics and Baltic Freight Group both do this in-house and publish the document list they need from you. Northwind also handles the customs entry itself, so there is one party to chase if the entry is queried.
You were not named in this answer, and none of its three sources is your site. Across this prompt: 17 answers in the window, you named in 2, cited in 0; Northwind named in 15 and cited in 11.
Separate being named, being cited and being recommended
Three different observations with three different fixes. A single blended visibility score would hide which of them is your problem.
- Mentioned41 of 336 answers
- Your name appears somewhere in the answer text, in any tone. If this is low, inspect the questions where competitors appear and you do not.
- Cited9 of 336 answers
- One of your pages appears in the answer’s citations. If this is low while mentions are healthy, inspect which other sources the answers cite. The absence of a citation does not prove that your page was never read.
- Recommended6 of the 41 mentions
- The engine puts you forward as the choice, rather than listing you among others. If this is low while mentions are healthy, you are in the room and not the answer.
Name the likeliest gap, and mark it as a guess
The left column illustrates findings from a page check. The right column is the hypothesis they could support. The example pages and findings are invented. No engine tells anybody why it chose a source, so the gap is always the second kind of statement.
What was inspected
Illustrative page check dated 12 September 2026, 14:20 UTC. The example domains are fictional.
- Page Audit on silverline-freight.example/services: 200 OK in 380 ms, 84 KB of HTML inspected, canonical present, meta description present, no structured data found.
- robots.txt was found and allows GPTBot, OAI-SearchBot, ClaudeBot, PerplexityBot and bingbot on that path, so these robots.txt rules show no block on that path; other access restrictions can still exist.
- The Content Optimizer read the same page and found no occurrence of “pre-arrival”, “customs entry” or “import declaration” in the downloaded HTML.
- Gap Analysis checked northwind.example/customs-clearance: it names the service, lists the documents required before arrival, and does not mention Silverline Freight.
- Across the window your pages were cited in 9 answers, four of them in answers that never named you; none of those citations was the services page.
What that suggests — and does not
A hypothesis. The next measurement is allowed to disprove it.
- The answers to these five prompts cite pages that state the pre-arrival filing service plainly. Your site has no such page, which is one plausible reason it is not among the sources.
- Nothing here shows what any engine retrieved, ranked or preferred, and the page as it stands today is not proof of what an engine read last week.
- Being cited is not the only route into an answer — you were named twice on this prompt without being cited at all — so publishing the page may change nothing, and the retest is what says which way it went.
Do one thing, then ask the same question the same way
Record what changed and when. The follow-up compares the same prompt wording, engine, country, model and collection method on both sides of that date — or refuses, and says which coverage was missing.
Five tracked prompts turn on pre-arrival filing. Engines answering them cite pages that state the service and its paperwork; the site currently says neither. State the service, the documents required before arrival, the ports covered and who files the entry.
Published /services/pre-arrival-customs-filing and linked it from the services index.
Same 5 prompts, same 3 engines, same requested country, same recorded model identifiers, same collection method. 84 comparable answers before, 82 after.
The consumer-interface model is undisclosed, so its identity cannot be independently compared. This is an observation about two samples, not a demonstration that the page caused the change. Provider behavior can change without a reported model change, competitors may publish too, and the same question asked twice does not always answer the same way. Where coverage does not match on both sides, the follow-up reports insufficient comparable data rather than a number.
Where you stand, against the brands you care about
Visibility, share of voice, citation rate, sentiment and average position, for you and every competitor you track, with the change against the previous period.
- Your own brand and up to two dozen competitors in one table
- Per engine, so you can see who is strong on ChatGPT and weak on Gemini
- Movement shown against the previous window, never as a lone number
Whether an engine recommends you or just lists you
Being in the answer is not the same as being the pick. Seenvero separates recommended, listed, mentioned in passing and warned against, and shows the sentence behind each judgement.
- A breakdown per engine, not a single blended score
- The verbatim sentence an engine wrote, good and bad
- Every quote opens the full answer it came from
- Recommended25963%
- Listed12831%
- Mentioned184%
- Cautioned11%
“This is the strongest match for your requirement — the only forwarder explicitly confirmed for that route with neutral documentation.”
“Since this is a regional forwarder, this one conflicts with your requirement. Avoid them.”
The answer, and the pages it cited
Each stored answer keeps its sources, the searches the provider reported, the model that produced it and the date. That is what makes a finding arguable instead of a hunch.
- Sources listed per answer, with your pages marked
- Provider-reported searches only, never a model's guess about itself
- The model and collection method recorded on every run
“Who can handle ocean import from India with pre-arrival customs filing?”
You were not named here, and none of the three sources is your site.
A finding becomes somebody's job, and then a retest
Turn a recommendation into a task with an owner, a priority, an effort and the page it concerns. Record when the change went live and the follow-up compares like with like, or says why it cannot.
- Owner, status, priority, effort and the affected URL
- Typed links back to the prompt, answer, query or source
- A 7, 14 or 28-day comparison on the same prompts, engines and models — reported as an observation, never a cause
Three engines answer this question without naming you, and cite a directory page instead. A page that states the filing service plainly gives them something to cite.
Numbers you can put in front of somebody else
A report for the same window as the dashboard, stating how many answers it rests on, which engines answered, which models produced them, and what failed. Download any of it as CSV, or share a limited client summary on a link that expires.
- Successful answers, no-answer replies and failed attempts counted separately
- Answers and empty replies counted separately, so a quiet engine is never read as a zero
- CSV exports carrying the same dates and labels as the screen
Every export carries the same dates, models and outcome labels as the screen it came from.
Who it is for
- Business owners and growing brands
- Find out whether assistants include you when somebody explores your category, and what to change first.
- Marketing, SEO and content teams
- See the questions you lose, the sources that win them, and which page to write or fix next.
- Agencies and consultants
- Run the same workflow per client, and show the evidence behind every recommendation you make.
What your buyers ask, whatever you sell
Example questions, written the way people type them into an assistant. Setup drafts yours from your website; Seenvero then asks them every day and shows who the answers name — you, or somebody else.
Software
- “Which email marketing tool is best for a small online store?”
- “What are cheaper alternatives to Mailchimp?”
Local services
- “Which dental clinic in Dublin is best for implants?”
- “Who is a trustworthy accountant in Riga for a small company?”
Online shops and brands
- “What is the best organic face cream for sensitive skin?”
- “Which running shoes are best for flat feet?”
Business services
- “Which freight forwarder handles customs from China to Latvia?”
- “Which law firms in Dublin advise on employment disputes?”
Know what you are measuring
These are samples of what model APIs answer and, on three engines, what the consumer interface returns — not a recording of every question your buyers ask, or of what each of them sees. Answers move between runs. Seenvero is built to tell you that rather than hide it.
What it does
- Ask your prompts through official model APIs, a search-result provider and, on three engines, the consumer interface a person would use
- Record the model, method, country and date behind every stored answer
- Count failed attempts and empty replies separately from real answers
- Show the sentence, source and run behind every score
What it will never claim
- Promise that an assistant will recommend you
- Explain why an engine chose a competitor
- Claim a score is the probability of being cited
- Present a generated question as measured customer demand
- Treat a change after your edit as proof your edit caused it
Pricing
Every plan starts with the same 7-day trial. The Starter trial runs 15 prompts on 1 project across 3 engines. A card is required so the subscription can begin on day 8; cancel before then and nothing is charged.
Fixed prices in each currency — nothing is converted at a rate that moves. Prices exclude tax.
For one brand getting started with AI search visibility.
Start 7-day trial- 50 prompts tracked
- Choose 3 of 6 engines
- 1 brand
- Collected every day
- Unlimited team members
For teams that track several brands and need deeper coverage.
Get started- 150 prompts tracked
- Choose 3 of 6 engines
- 3 brands
- Collected every day
- Unlimited team members
For agencies running many client brands with client-ready reporting.
Get started- 400 prompts tracked
- Choose 5 of 6 engines
- 10 brands
- Collected every day
- Unlimited team members
For brands, institutions, campaigns and research teams with a scope of their own.
Talk to salesExplore Enterprise CustomSpecialist use cases, research and expert review are scoped and quoted separately.
- Prompt tracking shaped around you
- Every engine we run, add-ons included
- Daily or weekly collection
- Unlimited brands
- Dedicated support and onboarding
Prices are shown excluding tax; the exact amount, the first charge date and the renewal terms are shown on the payment page before you confirm. The 7-day trial is on Starter — a card is required, nothing is charged before day 8, and it tracks 15 questions on 3 engines. Growth and Agency start today. Cancel, change the card or download invoices any time from Billing.
In every plan
- Collection every day, on every plan
- Competitor tracking and per-engine breakdowns, up to your plan's engines
- Evidence-linked actions, with a comparable follow-up
- Reports, client share links and CSV export
- Unlimited team members
Collection runs every day on every plan. What changes between plans is how many questions you track, how many brands or sites you run, and how many of the six included engines each question is asked on. Five dearer engines — Claude, Grok, Meta Muse, Google AI Overviews and ChatGPT's API — are priced on their own.
Three ways to start
Fix what is in the way, see what the evidence looks like, then have your own questions asked.
Free page check
A free technical check of one page: whether it can be fetched, what it tells AI crawlers, and what its markup is missing. No account, no card. It finds obstacles on your page rather than measuring what assistants say about you.
Check my page for freeSample report
A full fortnight of measurement on an invented brand: the answers, the brands they name, the pages they cite, and the work that followed. It shows you the evidence before you spend anything.
See a sample report7-day trial
Your questions, asked on a schedule and monitored over time: every answer stored with its sources, the brands it names and how they move. The Starter trial runs 15 prompts on 1 project across 3 engines. A card is required so the subscription can begin on day 8; cancel before then and nothing is charged.
Start 7-day trialQuestions
- Can you tell me why an engine recommends a competitor?
- No. No engine publishes why it chose a source, so an honest answer is evidence plus a hypothesis: here is what the answers said, here is what your page and theirs contain, here is the likeliest gap, and here is the retest that will show whether closing it moved anything.
- What is the free page check?
- A free technical check of one page: whether it can be fetched, what it tells AI crawlers, and what its markup is missing. No account, no card. It finds obstacles on your page rather than measuring what assistants say about you.
- Which engines does it ask?
- Today: ChatGPT, ChatGPT (API), Microsoft Copilot, Google AI Mode, Claude, Gemini, Perplexity, Grok, Meta Muse, DeepSeek, Google AI Overviews. Your plan sets how many you run at once, and each stored answer records the model and collection method that produced it.
- Does this replace SEO?
- No. It sits beside your SEO and content work and answers a different question: what assistants say when somebody asks about your category, and which sources they lean on.
- Can you guarantee an assistant will recommend me?
- No, and be careful with anyone who says otherwise. Seenvero gives you the measurement and the evidence; the providers decide what appears.
- How often is it collected?
- Every day, on every plan. An assistant does not give the same answer twice, so one day is a single draw and a month of them is a trend. You can also run a prompt yourself at any time.
- What is the difference between the free check and the trial?
- The free check looks at one page and tells you what is getting in the way — whether it can be fetched, what it tells AI crawlers, what its markup is missing. The sample report shows you what the evidence looks like. The trial is where your own questions get asked and monitored over time.
- Is this everything my buyers ask?
- No. It is a sample of the questions you chose, asked on a schedule, in the countries you set. It is not a record of real user searches and it is not a measure of search demand.
- Can I track more than one brand?
- Yes. Each brand or site is a separate project with its own prompts, competitors and engines; the plan sets how many you get.
- What happens when the trial ends?
- The subscription starts on day 8 and the first payment is taken then. Cancel any time before that from the billing page and nothing is charged.
- Where is my data kept?
- In the European Union. Your prompts go to the engines you choose; your account details do not. The privacy policy explains storage, provider processing and transfers.
Start with the page, then find out what AI says about you
The free check takes one URL and no account. Once your trial is active, you can run your first saved question from setup or wait for the next scheduled collection.
Free check: one page, no account, no card · Trial: 7 days free, card required, cancel before day 8 and pay nothing